Do we offer returns? At the moment, we do not offer or take returns. We'll replace your product with an exactly fresh one, in case of a damaged, defective, or different item is delivered to you. This will be initiated only if we are informed within 24 hours of delivery. Write to us at hello@nutrihearts.com
We may contact you to ascertain the damage or defect in the product prior to issuing a replacement. How can I replace a product ordered from Nutri Hearts? To replace a product purchased on Nutri Hearts, please write to us at hello@nutrihearts.com. Please tell us the reason for your replacement. We will replace your product with an exact fresh pack.
Limits of replacement You can replace any product bought from Nutri Hearts before the product is opened and used and the packaging is not thrown. This should be done within 24 hours from the date of delivery. We do not accept returns. If the product is used or packaging is thrown, it will not be acceptable for replacement. How and when will I get my replacement? We will initiate the replacement process alongside receiving the details of the damaged/missing items. The replacement item will be shipped to you. Can I get a refund? We do not offer refunds for any product. Incase of any damaged/missing item, we will send a fresh pack of the same item to you, once we receive your email regarding the item.